FAQ

1. What do you sell?

We specialize in UV DTF cup wraps, blank cups, and fun pens—perfect for small business owners, crafters, and creative makers.

2. Do you accept returns or offer refunds?

All sales are final. Due to the custom and handmade nature of our products, we do not accept returns, refunds, or exchanges.
If your order arrives damaged or incorrect, please contact us within 3 days of delivery with photos so we can make it right.

3. How long does shipping take?

Processing time is typically 2–5 business days, plus shipping time.
We ship via USPS or UPS, and tracking information will be provided once your order is shipped.

4. Do you offer custom orders?

We occasionally accept custom orders for UV DTF wraps or bulk cup orders. Feel free to message us directly with your request!

5. What type of cups do your wraps fit?

Our standard wraps are sized for 16 oz cold cups (like Starbucks-style cups). Please check product listings for specific sizing details.

6. Do you offer bulk or wholesale pricing?

Yes! If you're interested in purchasing in bulk, send us a message or email to discuss wholesale pricing.

7. How do I apply UV DTF wraps?

Our wraps are ready to use – just peel, stick, and press! No heat or water is needed. Be sure to apply to a clean, smooth surface for best results.

8. Who do I contact if I have an issue?

You can reach us via:
📧 Email: [email protected]
📩 Or message us directly through our shop or social media pages.